FAQs & Conditions
All what you need to know when placing an order

Sales Terms & Conditions

  • Is it safe paying by Credit Card?

  • Can I pay by Credit Card?

  • Do the Prices include local Taxes and Customs Duties?

  • How can I pay the Sample(s) or the Order?

Terms & Conditions of the Service

  • Can I return the Products I purchased?


  • How do you ship my Order?

  • Are the Shipping Fees included in my Order?


  • What should I do with my Username and Password?

  • What about Data Security?

  • What about Cookies and Tracking?

  • What about the use of the collected information?

  • What about your Privacy Policy?

Other Topics

  • Can I cancel an Order?

  • Are the products on sale really made in Italy?